Terms & Conditions

1. Definitions

Throughout this document, the following terms carry the meanings set out below:

• "Agreement" means these Terms and Conditions in their entirety, together with any supplementary notices we publish.
• "Service" means the recreational movement education programmes, workshops, coaching blocks, and membership offerings provided by Sportiva.
• "We / Us / Our" means Sportiva, operating from Jalan Stadium 22, 40000 Shah Alam, Selangor, Malaysia.
• "You / User / Participant" means any individual who accesses our website, enquires about, or enrols in any of our programmes.
• "Content" means all written, visual, and audio materials made available by Sportiva, including session guides, routine cards, and any online or printed resources.
• "Programme" means any specific offering — workshop, coaching block, or membership — as listed on our website or communicated by our team.

2. Acceptance of Terms

By submitting an enquiry form, making a payment, attending a session, or using our website, you indicate acceptance of this Agreement. If you do not agree with any part of these terms, please do not proceed with enrolment.

• You confirm that you are at least 18 years of age. Participants under 18 may join only with the written consent of a parent or legal guardian who accepts these terms on their behalf.
• You confirm that you have the legal capacity to enter into this Agreement.
• Where you register on behalf of another person, you warrant that you have their authority to do so and that they accept these terms.

3. Service Description

Sportiva provides general movement and sports preparation education for recreational enthusiasts in Shah Alam and the surrounding Selangor area. Our programmes are structured around badminton, futsal, and weekend running, and are designed to help participants build practical habits around warm-up, wind-down, and consistent active routines.

All content and guidance shared through our programmes is purely educational and informational in nature. We do not provide regulated professional advice of any kind.

Our programmes are available to residents of Malaysia. Session availability and scheduling are subject to change; we will communicate any significant changes by email in advance.

4. Enrolment & Booking

Enrolment is confirmed only upon receipt of full payment or an agreed deposit. Provisional bookings held without payment may be released after 48 hours.

• You are responsible for providing accurate personal details at the time of registration. We rely on this information to schedule, communicate, and personalise your programme experience.
• Access to group sessions and the routine library (where applicable) is personal and non-transferable. You may not share your access details with another individual.
• If you need to reschedule a session, please notify us at least 48 hours in advance. Late cancellations or no-shows may be counted as attended sessions.

5. User Responsibilities

You agree to engage with Sportiva's programmes in a respectful, constructive manner. Specifically:

• You will treat fellow participants, coaches, and staff with courtesy at all times.
• You will not record, distribute, or reproduce session content without prior written permission from Sportiva.
• You will not use our programmes or resources for any commercial purpose without our explicit written agreement.
• You will not engage in conduct that disrupts sessions or creates discomfort for other participants.
• You acknowledge responsibility for your own physical readiness and will inform us of any condition that may affect your participation before a session begins.
• You will not submit false, misleading, or offensive content through any contact form or communication with Sportiva.

6. Intellectual Property

All materials produced and shared by Sportiva — including session plans, routine cards, written guides, and website content — remain the exclusive intellectual property of Sportiva.

• You are granted a limited, personal, non-exclusive, non-transferable licence to use programme materials for your own recreational participation only.
• You may not copy, adapt, publish, or redistribute Sportiva materials without written consent.
• Where you share feedback, testimonials, or suggestions with us, you grant Sportiva the right to use such content for educational or promotional purposes, with identifying information removed unless you consent otherwise.

7. Payment Terms

All fees are listed and charged in Malaysian Ringgit (RM). Current programme fees are:

• Game Ready Workshop — RM 480 per participant
• Sport Prep Coaching (10-week block) — RM 2,200 per participant
• Active Season Membership — RM 4,400 per membership period

• Fees are due in full prior to programme commencement unless a specific instalment arrangement has been agreed in writing.
• Accepted payment methods will be communicated at the time of booking.
• Refund Policy: Requests for a refund submitted more than 7 days before a programme begins will be considered on a case-by-case basis. Refunds for cancellations within 7 days of the start date are not available, though a credit toward a future programme may be offered at our discretion.
• Sportiva reserves the right to adjust fees for future programme periods. Existing enrolments are honoured at the agreed price.

8. Programme-Specific Terms

Game Ready Workshop

• A single-day group session. Attendance on the scheduled date is required; we do not offer make-up sessions for workshops.
• Participants receive a take-home routine card for personal reference. This card is for personal use only.
• Minimum participant numbers apply; in the event of insufficient enrolments, we will notify registered participants and offer a full refund or an alternative date.

Sport Prep Coaching (10-week block)

• The coaching block runs over 10 weeks with sessions scheduled in advance. Session frequency and format will be confirmed at enrolment.
• Sessions are designed to adjust to participant comfort and are not high-intensity. You are encouraged to communicate any preferences or constraints to your coach.
• Up to two sessions may be rescheduled per block, subject to availability, with 48 hours' notice.

Active Season Membership

• Membership provides ongoing access to regular small-group sessions, a shared routine library, and seasonal planning support.
• Membership is personal and non-transferable. Sharing access with a non-member is not permitted.
• We reserve the right to review and update membership features as programmes evolve. Material changes will be communicated in advance.
• Membership may be paused for up to 4 weeks in a membership period, subject to written request and availability.

9. Disclaimers

All Sportiva programmes are provided for general movement education and recreational enrichment only. We do not offer regulated professional services of any kind.

• Our content and guidance should not be taken as professional advice. Participants with specific personal needs are encouraged to seek appropriate independent guidance before commencing any new physical activity.
• Our website and programme materials are provided on an "as is" basis. We make no representations about their suitability for any particular purpose.
• While we work to keep information accurate and up to date, we cannot warrant that all content is free of error at all times.

10. Limitation of Liability

To the fullest extent permitted under Malaysian law:

• Sportiva's total liability to you for any claim arising from these terms or our services shall not exceed the amount you paid for the specific programme to which the claim relates.
• We are not liable for indirect, incidental, or consequential loss of any kind, including loss of enjoyment, missed sporting events, or third-party costs.
• We are not liable for events beyond our reasonable control, including force majeure circumstances such as natural disasters, venue closures, or public health restrictions.

11. Indemnification

You agree to indemnify and hold harmless Sportiva, its team, and representatives from any claim, cost, or liability arising from your breach of this Agreement, your misuse of our Content or programmes, or any act or omission on your part during participation.

12. Termination

• Sportiva reserves the right to suspend or end a participant's access to any programme if they breach these terms, behave in a manner disruptive to others, or act contrary to the spirit of our community.
• In the event of termination by Sportiva for cause, no refund will be issued for sessions already delivered. Where termination is without cause on our part, a pro-rated refund for unused sessions will be provided.
• You may withdraw from a programme at any time by notifying us in writing, subject to the refund policy in section 7.
• Provisions of this Agreement that by their nature should survive termination — including intellectual property, disclaimers, and limitation of liability — will remain in effect.

13. Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall be subject to the jurisdiction of the courts of Selangor, Malaysia.

• Before initiating any formal proceedings, you agree to contact us in good faith to attempt an informal resolution. Most concerns can be resolved quickly by reaching our team directly.
• If informal resolution is unsuccessful, either party may seek mediation through an appropriate body before proceeding to litigation.

14. General Provisions

• Entire Agreement: These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the complete agreement between you and Sportiva regarding our services.
• Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force.
• Waiver: Our failure to enforce any provision of this Agreement does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under this Agreement without our prior written consent. We may assign ours in the context of a business transfer or restructure.
• Notices: Formal notices to Sportiva should be sent by email to [email protected] or by post to our registered address below.

15. Changes to Terms

We may revise these Terms and Conditions at any time. When we do, we will update the "Last Updated" date at the top of this page. Where changes are material, we will notify enrolled participants by email. Continued participation in any Sportiva programme after updated terms are posted constitutes acceptance of those changes.

16. Contact